This Internal Adviser training course uses the IRCA 'Guidelines for Foundation Training' document to underpin its structure and content with appropriate variations to the requirements for ISO 10015 and its (+) component. Students are not expected to have knowledge of the ISO 9000 family of standards or ISO 10015 in particular, but they will be required to undertake some pre-course reading.
This training does not address the skills of audit, nor does it equip participants to undertake audits. However it was designed for those needing a basic understanding of the requirements of the ISO 10015(+) Quality Management Standard in order to be able to support the work in their own organisation as they progress towards ISO 10015(+) Certification.
Internal Advisers
A successful audit relies upon internal champions who support the process with understanding and sound project management skills. Before a company can work towards ISO 10015(+) Certification they need to establish an audit team of stakeholders. The Internal Adviser plays a pivotal role in establishing this locally driven audit team.
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Once system controls and training management processes are in place, and are being effectively used, then organisations can be taken forward to the next stage - CERTIFICATION