ISO 10015, EFQM Excellence Framework, Self-Assessment, Quality Standards in Training

ISO 10015+ Auditor Training

This unique Masterclass uses the IRCA* 2245 'Guidelines

for QMS Auditor/Lead Auditor Training' and

ISO 19011 'Auditor Guidelines' to underpin its

structure and content.

There are variations though as is appropriate to the

requirements of ISO 10015 and its plus component.

Participants are expected to have experience in either training, education or quality management

in order to be accepted on this course. This programme may also be used by experienced auditors as a conversion course, enabling them to audit in new contexts, against a different management system standard and thereby add to their existing generic auditing skills and experience

What will you learn?

This two-part programme will help you to understand how to apply International quality management standards to training management systems in organisations of all sizes. It allows

you to analyse and assess the quality of training management systems and processes, training provision and its impact on the business in terms of meeting identified performance gaps.

Part One of the taught programme takes place at the Chartered Quality Institute, London

and lasts for three days, during which time you will have learned:

	How to work with ISO 10015+ in organisations
	Effective Adult training and organisational learning approaches
	Ways to support a self-assessment process for registered organisations
	The stages of how to conduct a quality systems audit
	The process of document evaluation and audit preparation
	How to audit a case study organisation (paper only)
	About the auditor registration process and refresher requirements

Part Two of the programme, the practicum, takes place in pre-determined client organisations

and is under professional supervision. Time varies depending on the individuals' learning needs

and at the end of this you will have learned:

	How to plan a site visit and undertake a series of full audit visits
	Effective ways to evaluate documentation prior to site visit
	The stages of how to conduct a quality systems audit in situ
	How to prepare an audit report following a site visit
	Methods for closing the audit and planning ongoing steps

Successful completion of both parts is necessary to become a qualified ISO 10015+ Auditor.

* Please note that successful completion of this training will not in itself, satisfy the requirements for

IRCA certification to any grade of Quality Management System (QMS) auditor, or IATCA QMS Auditor

& Senior Auditor, however, it will support an application. Participants wanting this membership must

apply to IRCA independently.

Use our REQUEST PAGE for more information, prices and dates.

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